MONEY BACK POLICY
For this you would be required to send a mail to [email protected] stating your name, details of the plan and the reason for seeking a refund. You will be eligible to receive 100% of your cash back if we are unable to provide you the work up to the satisfaction. For that you will be required to send a mail to [email protected] stating your name, details of the plan and the reason for requesting refund. We will contact you within 3 working days on details of your refund.
POLICIES FOR REFUND
You will be eligible for refund or partial refund or any credits for any charges which have been billed to your account as per the duration left in your subscription period. You agree that you will receive the lesser of the pro-rated refund which will be calculated on the number of months remaining in your term.
You agree that you will not ask for refunds in case of incident based support if at least one of your issues has been successfully resolved. In case you have used our service and still file a charge back, your account may become ineligible to receive a refund from us as below;
For our Subscription plan the Money-Back Guarantee is valid for 30 days, beginning at the time of online purchase.
For our incidental plans, the Money-Back Guarantee is valid for 15 days, beginning at the time of 1st Incident.
For our All other Products you are eligible for a full refund upto 30 days from the date of Purchase of the Product.
To experience the new enthralling support of I Click Solutions You can call our support team anytime 24/7 on the given numbers on the website contact us page..
GOVERNING LAW AND JURISDICTION
The formation, construction, performance, validity and all aspects whatsoever of this Agreement shall be governed by the laws and regulations of the said country. The parties hereby submit themselves to the exclusive jurisdiction of the courts of your Country.
If user registers to use the Service provided by www.iclicksolutions.us we will collect your contact information (such as First and Last name, Email address, Postal address, Personal identifier etc.) to complete a payment from user. We may ask you personal information when we need information that personally identifies you (personal information) or allows us to contact you. We may ask you to complete a registration form before we provide you the services. Customer’s contact details will be used by the Iclick Solutions Agent to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.
Our order process is conducted by our online resellers and Payment Gateway Paddle.com. & Razorpay.
Razorpay and Paddle.com is the Merchant of Record for all our orders. Both provides all customer service inquiries and handles returns and refunds.